Return Policy and Procedures:
Returns are only accepted:
Domestically (within the US) - within 10 days
Internationally (outside the US)- within 30 days
Procedure for Returns:
1. Please verify that your purchase was made within the above amount of time.
2. Contact florida|surgical for Return Authorization Number
3. Fill out the Authorization Form below. (MAKE SURE TO KEEP A COPY FOR YOURSELF AND INCLUDE ONE IN THE BOX)
4. Buyer is responsible for shipping to us.
Warranty Policy and Procedures:
Domestically Shipped: (Within the US)
Each product shipped domestically has a 30 day warranty from date of purchase. Please contact us at (954) 263-4278
Internationally Shipped: (Outside the US)
Each product shipped internationally has a 60 day warranty from date of purchase. Please contact us at (954) 263-4278
Procedure to utilize the Warranty:
1. Please contact us at (954)263-4278 or firstname.lastname@example.org for authorization that your product is still in warranty
2. Please fill out the Warranty Authorization which can be printed below. Please make a copy for yourself and send a copy in the box when it is shipped. **All warranty returns must be sent with Warranty Authorization Sheet in order to be accepted.
3. Buyer pays shipping to send to us.